Shipping policy
Shipping Policy
Delivery Areas
We currently ship to North America. Additional shipping fees may apply to orders shipped outside the United States.
Handling & Dispatch Timing
The first wave of orders may experience dispatch delays while we wait for inventory to arrive. For these orders, the 2–5 business day processing timeframe begins once inventory is available, rather than when payment is received. Orders are not processed or shipped on weekends or public holidays. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Charges
Shipping costs $7.00 for orders of $77.00 or less. Orders over $77.00 qualify for free shipping. The Bad B*tches Trucker Hat is priced at $33.00; when purchased on its own, the $7.00 shipping charge applies.
Estimated Delivery Times
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–4 business days (where available; rates calculated at checkout)
Delivery timeframes are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, or high order volumes.
Delayed or Lost Shipments
If your order has not arrived within the estimated delivery window, please first check the tracking information provided in your shipping confirmation email. If your package appears lost or significantly delayed, contact us at ej@badhatters.com and we will work with the carrier to investigate. If a shipment is confirmed lost by the carrier, we will offer a replacement or a full refund at no additional cost to you.
Bad Hatters is not responsible for delays caused by the carrier, incorrect addresses provided at checkout, or circumstances outside our control. Please double-check your shipping address before placing your order.